Tuesday, February 14, 2012

Heading for the Cloud

It looks 2012 is becoming the year of the 'Cloud'. I remember that years back people did talk about 24/7 online, easy data access, not bounded to certain device. It seems that many steps are currently taken into this direction.

We see the offering of CRM Online, Office 365, Scribe Online (RS & SYS) and also the competition is not sitting still and offers services like Oracle On Demand and Salesforce. I personally think we are on the right track, but still at the beginning. A lot of steps still have to be taken in the area of connected clouds together, integration and hybrid solutions (cloud & on-premise) .

There is also a down site to all this cloud business, people still worry about the safety of cloud, is my data still secure, is my privacy still guaranteed are just some frequently asked questions.

Also new laws to control the internet e.g. ACTA  & SOPA might have negative effect on the development of cloud business. Nevertheless, this development would also raise awareness at companies to see that data have to be kept save and hopefully they start taking the topic more serious and come up with solution to keep our data safe.

Personally, I think the strength in the internet still is the ability to provide & share knowledge, which is a great asset and should not be bounded.

So, I am very eager to discover the cloud and experience it all.

Happy clouding :)

started with bug hunting

Yes, the first post of the year, so you might say a bit late :)  This year started not too bad and if you might have heard or seen I am currently hunting bugs.

The bugs come in all different sizes and different forms and where better to hunt bugs than at Microsoft EMEA support. As we speak I am now almost 6 weeks working as CRM Support Engineer. It is also refreshing to see the other side for a change and more or less facing the same issues as CRM consultant only now from Microsoft perspective.

So, the last few weeks I did see a variety of bugs from simple installation issues, to complex ADFS issue and actually also some real bugs.

Already working on some post about common issue and ways to solve them.

Just as appetizer the CRM EMEA support website, which is good source for gettin up-to-date and check in case you might run into an issue yourself.

Happy bug hunting :)