Tuesday, May 12, 2009

Scribe's Web Services Adapter Webcast

Guess, it has already been announced at many blogs. Nevertheless a new very interesting feature of Scribe. The Scribe web services adapter, you can join it yourself on Thursday, May 14 @ 11am – 12pm EST

Please register here before joining!

More details about the webcast:

Scribe Web Services Adapter Product Launch: Overview and Demonstrations
This webcast will cover the newly released Web Services Adapter for Scribe Insight and Scribe Insight Enterprise. The webcast will include a feature overview and several demonstrations of the Web Service Adapter enabling integration to Dynamics AX, Microsoft SharePoint and 3rd party commercial web services.


PS I am working on post about my integration between GoldMine and MS CRM 4.0

Monday, May 4, 2009

Be carefull with crm addons and Enterprise Architecture

One of the options crm 4.0 gives us is the flexibility to choose how to install Dynamics CRM. We have three major deployment options:
1) Standaard ( Dynamics CRM on one server)
2) Application /platform server (seperate services over one or more application servers and one platform server)
3) Custom (install the service independendly)

The first two options are provided with the GUI. The last options is a command line installation. The last two are commonly used in an Enterprise setup, where performance, redundancy and availability are key issues.

The setup is not too difficult and shouldn't take too long :-) The most important thing is to consider, which Dynamics CRM addon(s) you want to use! I experienced that addons are not always tested for the last two deployment options. Sofar I understand Microsoft only test them in standard deployment and the creator of the addon is responsible for other deployment options.

If considering an Enterprise Architecture be carefull with the use of addons. Read carefully, check and/or confirm that they will work in your deployment. This would definitely save you some big trouble and headaches. It takes a lot of time if you find out to late, think of the time you have to spend on support calls, reconfiguring, re-testing etc.

Nevertheless addons can deliver the functionality your client needs, but be carefull when considering them in an Enterprise Architecture.

Choose wisely :-)

My lastest musing on msdynamicsworld

The topic of hosted crm keeps me busy, guess and hopefully I am not the only one. I decided to write my musing about the topic after the many reactions on my post about hosted crm and the development in the market and my own experiences sofar with hosted crm.

Check it out yourself at msdynamicsworld.com