Managing your MS CRM Project

Yesterday I attended a workshop about ICT Project Management. The focus of the workshop was on four major PM methods. They demonstrated the different approach of each PM method and illustrated when it would be the right choice for your project.

The four PM methods that were discussed are: LAD, Prince II, Scrum and PMBok. I did know three of the four methods and the latest was totally new for me. In short the basics about these methods:

LAD, better known as Waterfall method
The waterfall model is a sequential software development model (a process for the creation of software) in which development is seen as flowing steadily downwards (like a waterfall) through the phases of requirements analysis, design, implementation, testing (validation), integration, and maintenance.

Prince II
PRINCE (PRojects IN Controlled Environments) was first developed by the CCTA, now part of the OGC, in 1989 as a UK Government standard[citation needed] for IT project management.

Initially developed only for the need of IT projects, the latest version, PRINCE2, is designed for all types of management projects. Figure 1 shows the processes involved in managing a PRINCE2 project and how they link with each other, creating the normal content of a PRINCE2 project.


Scrum is an iterative incremental process of software development commonly used with agile software development.

Although Scrum was intended to be for management of software development projects, it can be used in running software maintenance teams, or as a program management approach


The Project Management Institute (PMI) published the first Project Management Body of Knowledge Guide (PMBOK Guide) as a white paper in 1987 in an attempt to document and standardizes generally accepted project management information and practices.

The PMBOK Guide is an internationally recognized standard (IEEE Std 1490-2003) that provides the fundamentals of project management as they apply to a wide range of projects, including construction, software, engineering, automotive, etc.

The Guide is process-based, meaning it describes work as being accomplished by processes. This approach is consistent with other management standards such as ISO 9000 and the Software Engineering Institute's CMMI. Processes overlap and interact throughout a project or its various phases.


In general we could say that for long formal project you should use Prince II or PMbok. For short and more informal project you should choose for Scrum.

In daily life we use combination of these project management methods, our choice depends on client, length of project and scale of your project team.

Any thoughts? Leave them in the comments.