I am always curious about integrating different systems to Microsoft Dynamics CRM. In my experience we always need to connect to back office systems, so due to latest release of Nav connector of Scribe Insight I started looking at other options.
After some searching and talking to other ms crm consultants I did find Celenia, a company with their HQ in Danmark and branches in USA and Ukraine. They offer the add-on “Celenia CRM Connector for Microsoft Dynamics AX | NAV.”
As the name already mentions it connect Microsoft Dynamics CRM to Dynamics ERP (NAV and AX).
“…Celenia CRM Connector includes a set of out-of-the box synchronization rules that meet standard demands for customer, contact, item, quote, order and invoice integration. Out-of-the-box synchronization rules can be applied immediately and gives you a starting point for further customization...”
I really like the presentation of the product they have nice flash movie, which demonstrate the possibilities of the product and tells what we get out of the box. Also you can download pdf presentation and the website looks very good, easy to navigate. Only disadvantage no prices are mentioned.
The add-on is based on Microsoft Workflow foundation and also delivers out-of-box workflows to connect your CRM solution with either NAV or AX and offers graphical user interface.
In Europe Dynamics NAV is widely used this instead of USA where they mainly use GP. Dynamics AX is preferred as global solution. As European you can guess this add-on is very interesting and available through Microsoft Partners.
So, if you look for solution for connecting your Dynamics CRM implementation to your ERP or vice versa this might be your solution.