Tuesday, February 9, 2010

My musing about xRM hype

Guess it is the buzz word lately, everything should be xRM. I did write about it in my latests musing on msdynamicsworld.com

Also interesting is the virtual convergence of msdynamicsworld.com, where I should talk about xRM & integrating, which might be interesting too ;)

Check my latest musing, just click here!

See that wasn't to difficult ;)

PS Yes its already posted on December 18th, but new musing is on da way :-)

Review SAMS Teach Yourself Microsoft Dynamics CRM 4 in 24hrs

I mentioned reviewing this book by the end of last year. The book has 24 one hour lessons, I remembered I used those books a lot back in my internet days. I might still have some of those for JavaScript, ASP etc. At that time they were very convenient for me.

Of course I got curious about this book besides the fact I was asked to review it. A first quick browse shows you that you will be quick introduced in common terms in Dynamics CRM and later the book discussed howto with account, contact, emailing etc.

What I like is that the book keeps is straight to the point. If you need to add for example a workflow its simple described what to do in clear steps. Also the illustration are simple and quickly understandable. Now you might say I am a bit prejudged about Dynamics CRM.

Actually I did think that too, so I gave the book to someone completely unknown about the product. The response I got back is that the reader would like to have access to Dynamics CRM application to do the exercises. Guess that is the best response after reading the book you could get.

So, in my opinion the book is very accessible for people new or just beginning with Dynamics CRM. For the more advanced users or professionals it still might be handy to fill in the gaps in your knowledge or just as quick reference.

Of course now I am looking forward to the next book of Anne target to us more experienced consultants :)

Read it yourself or promote it at your customers

Thursday, February 4, 2010

New: Microsoft Sure Step 2010

In one of my partners mails I received from Microsoft I found the interesting announcement about the new version of Microsoft Sure Step 2010.

New in this version are:

  • Agile project types, which will allow for more complex customization projects to be managed

  • New industry-specific content, including guidance for Process Industries (via Microsoft Dynamics AX) and the Public Sector (via Microsoft Dynamics CRM). Guidance also is now available for a cross-industry solution for Microsoft Dynamics xRM-based development projects.
  • The ability to create projects on a Microsoft SharePoint site, providing a true platform for collaboration for your implementation projects.
  • New Organizational Change Management guidance throughout Sure Step to help you help customers with new system adaptation in any engagement.
  • A full complement of guidance for Diagnostic and Optimization projects.
    # The diagnostic tools have been enhanced with greater alignment to the Microsoft Solution Selling Process (MSSP) and the Unleash Your Potential campaign.
    # Optimization offerings have been enhanced with closer alignment to Microsoft Service offerings and proactive post Go-Live offerings.
  • ISV Guidance and Sure Step templates, allowing ISVs to create Sure Step compatible tools. (source: PartnerSource Microsoft)

You could download the tool from PartnerSource or contact your account manager at Microsoft.

Personally I always use part of the available templates and the phases. Particulary interested are the roles involved during the implementations of Dynamics CRM. I think there is still a lot of misunderstanding about which roles are necessary for a successful implementation. I will wrote about roles in a next post.

Go check it our yourself!